PICKGO ACE SOLUTIONS PRIVATE LIMITED
Effective Date: [17/09/2025]
Company Directors: PALUSA MANICHANDRA GOUD & PALUSA KEERTHI
1. Introduction
This Privacy Policy explains how PickGo (“we”, “our”, “us”) collects, uses, stores, and protects the personal information of its customers (“Users”) and drivers (“Captains”).
2. Information We Collect
- Personal Data: Name, Phone Number, Email, Aadhaar, DL, RC, DOB, Gender
- Financial: Bank details, UPI ID, payment history
- Ride Data: Pickup/drop, routes, fare, cancellations
- Device Info: Device ID, IP, OS, app version, geolocation
- Communication Records via in-app VoIP
3. How We Use Information
For authentication, ride facilitation, secure payments, captain payouts, insurance claims, fraud detection, and marketing (with consent).
4. Data Sharing
We never sell data. Shared only with regulators, insurers, payment gateways, and law enforcement as legally required.
5. Storage & Security
Data stored on Firebase with encryption. Reasonable measures are applied but not liable for cyberattacks.
6. Retention
Retained while account is active. Financial records up to 7 years as per Indian law.
7. User Rights
Users can access, correct, update, or delete data (subject to regulations).
8. Liability & Indemnity
PickGo not liable for unauthorized access. Users indemnify PickGo against misuse or false data issues.
9. Governing Law
Indian law applies. Disputes resolved under Arbitration and Conciliation Act, 1996 at Hyderabad, Telangana.
10. Updates
PickGo may update this Privacy Policy anytime. Continued use implies acceptance.
Contact Us
Email: pickgoace@gmail.com
Phone: +91 91337 21903
Address: Hyderabad, Telangana, India